Interconnect and Bitrix24 integration for sending SMS and Viber

Dispatching can be carried out from the CRM card, through automation robots, within business procedures, or as part of mass distribution via the marketing department
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Bitrix24 πŸ’¬ Interconnect

Sending SMS and Viber Bitrix24 Interconnect Harmonizing Interconnect Solutions with Bitrix24 can substantially elevate your client interactions by ensuring a trustworthy and proficient communication platform. Our plugin, inherently integrated, allows you to dispatch SMS and Viber messages directly from Bitrix24.

The union of Bitrix24 and Interconnect Solutions not only simplifies the task of programming message dispatch but also enables you to receive delivery status updates. The potential to mechanize the message dispatch process utilizing robots and triggers guarantees a seamless and effective system.

Our Interconnect Solutions plugin is designed to be user-friendly in installation and configuration, allowing you to swiftly incorporate it into your operations. It's effortless to tailor message dispatch by specifying necessary parameters like the recipient's number and message content. Courtesy of the unique application structure and the Marketing module, you can organize mass mailings to your customer base directly within CRM.

By employing our Interconnect Solutions plugin, you're enhancing your customer service by offering them a speedy and trustworthy experience. The dispatch of SMS messages is a prompt and efficient means to engage with customers, alert them to significant events, and propose supplementary services. You can program SMS alerts for various purposes, such as notifications about new deals, tasks, site inquiries, and much more.

The module is available as part of the subscription Flamix.Bundle.


πŸ”₯ Maximize your business efficiency and convenience with a subscription to all Bitrix24 apps, reducing costs by up to 80% while gaining access to a comprehensive suite of business tools.

Instructions for installing and activating a trial.

Free 30 days
$6 month
$60 year



Payments

Details about payment methods. Have questions - contact us.

  • Private cloud or on-Premise
  • Custom Development
  • Premium Support
  • No limits
  • Product Training
  • Maximum performance
30 days free trial period

Test first, then buy. Each of our modules has a free trial period of 30 days. During testing, you will receive full technical support.

Version history

Current stable version β€” v1.0, 23.02.2023

The app works in the cloud and updates automatically.

v1.0, from 23.02.2023 Show
0 0 0 11
  • Add payed version
  • Add Kievstar + Update Reqdme
  • Fix some bugs
  • Bugs fix && Add AlfaSMS
  • Add EN && RU lang
  • Fix bugs && Add Demo && Add History && UA Localizations
  • Fix small bugs && Add 5 Queue watcher
  • Finish TurboSMS && Add demo sending
  • Change Driver Structure
  • FastSetting -> Now Setting cached!
  • TurboSMS MVP 99%
v0.1, from 20.02.2023 Show
0 0 0 3
  • MVP 80%
  • FE
  • Init

To write to support (add a ticket), you must:

  • Go to the portal https://cp.flamix.solutions/
  • Enter your mail and password. If you have not registered before, you need register. If, when you try to register, the system says that the user is found, you must reset the password;
  • After successful authorization, click on the "Support" menu item, then the "Add" button;
  • Describe the error in detail, attach screenshots and click the "Submit" button.
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The ticket has been successfully created!
It is recommended not to close the tab until the problem is resolved since emails with replies sometimes end up in spam!

  • Go to the module page and find the "Install" block;
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  • In the field next to the "Install" button, enter your Bitrix24 portal domain and click the "Install" button;
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  • Accept all agreements and click "Install";
  • Click the button "Start Your Free Trial" (1), or paste your license key (2), if you have one;
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  • If you have activated the trial, be sure to enter your valid email, this is where we will send the license key (check the spam if you did not receive it).
  • Open the application in the Bitrix24 portal, go to the "License" page (1) and select the desired subscription period (2).
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  • Go to the license verification page - https://flamix.solutions/license/ (1) and enter your license key (2), click the "Check" button (3). If the license key is correct, you will see the "Prolong" button at the bottom (4).
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A 20-25% discount is given to anyone who purchases a yearly subscription. You can find the discount amount on the "License" page of the application.

Special prices if we become your Bitrix24 partner. In addition to the special price, and free setup, we can make basic settings for you, and advise on any issues related to the operation of Bitrix24 or the development and optimization of your business's Business Processes. The only thing you require is to buy Bitrix24 through us (the same price, additional benefits from the Bitrix24 gold partner). Write to us if you are interested in this offer.

Note! If you already have an integrator, we can’t become your integrator again even if you want to change it.

When something goes wrong or you need to send logs to support, then you need to follow these steps.

  • Open the app and scroll to the bottom;
  • Click on the "Log" link.

log_1.png Here you can see all the information that we log. If you are a technical person, you can check the logs and find the problem.

In addition, we sometimes request a link to the log. To generate it, you simply press the "Generate link" button. Copy and send this link to us. The link is valid for 2 days.

log_2.png

Have you extended your license, but the term has not changed? The license key is cached upon purchase and is only reset upon automatic renewal. If for some reason it did not last, try to throw off the license cache in billing(Licenses are displayed on the Services -> Licenses page) and update the "License" page in the module.

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If that doesn't work, please write to support.

An Enterprise license is required in the following cases:

  • You regularly more than 500 hits to the plugin per day;
  • We need a modification of the Bitrix24 plugin for you;
  • You want the program to work on your servers.

Implementation

  • We sign NDA and service contracts;
  • We allocate a separate VPS for you;
  • Setting up environments, deploying a repository with a plugin (if you need support and updates);
  • We send separate assemblies of plugins for CMS or set up the integration ourselves;
  • We organize monitoring and support 24/7.

For purchasing write in any convenient way.

Important! We do not share the code with the customer.

When automating or mass sending, it is sometimes necessary to dynamically set or change some send parameters. This task can also be solved by creating a new gateway, but this is not always convenient and can mislead managers who work with the CRM.

Let's imagine a situation where you have created a general gateway with the following parameters (we recommend doing just that):

  • Sending - both (First on Viber, if not received, then SMS);
  • Viber image - Your logo URL;
  • Viber button - Contac US;
  • Viber button URL - Your company contact page.

But let's say you want to make a robot that automatically sends notifications to a customer who hasn't paid for an order, that he can pay for it online and get a 5% discount and send this only to Viber. To do this, you can create a new gateway with these parameters:

  • Sending - VIBER;
  • Viber image - URL to the promo banner;
  • Viber button - Pay now;
  • Viber button URL - Link to pay.

But you can also change the settings dynamically by passing a special JSON in the message. Example:

Note!

  • JSON must be correct and without errors, check it here - https://jsonformatter.curiousconcept.com/
  • You must additionally pass the "MESSAGE" parameter, in which to place the message text;
  • Please check before sending it!