I Entered My Secret Key, but the Plugin Shows "Invalid Key" Status

If you've double-checked that you entered the correct Bitrix24 domain and the correct integration secret key, there’s only one possible issue—you installed the wrong plugin.

Many users mistakenly install the Website Integration plugin in Bitrix24 but use a completely different plugin on their website, such as Contact Form 7 Integration. Similarly, some users install the WordPress Forms Integration plugin in Bitrix24 but use a WooCommerce integration plugin on their website.

Solution:

Ensure that the plugin you installed in Bitrix24 matches the one on your website. If you're integrating WooCommerce orders, both Bitrix24 and your website should have the WooCommerce Integration plugin installed. Always compare the plugin name—icons might change over time, but the name should match exactly.